District Manager

San Luis Obispo, CA
Full Time
Manager/Supervisor
COMPANY OVERVIEW:
Stevenson Fitness, established in 2018, is a multi-unit operator and developer of the Club Pilates
franchise system. We operate studios in Arroyo Grande, Paso Robles and San Luis Obispo, California.
Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice
and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a
surprisingly affordable price.
Club Pilates offers group reformer Pilates classes catering to all levels and fitness goals, aiming to make
Pilates affordable and accessible to everyone. Club Pilates has been recognized by “Inc. Magazine” and
“Entrepreneur Magazine” for its excellence in franchising and service. Born in San Diego in 2007, Club
Pilates has expanded around the globe, bringing Pilates to hundreds of thousands of people. We serve
up over eight million workouts each year to our dedicated members.
Club Pilates offers 7 class formats that safely utilize a variety of Pilates apparatus along with TRX,
Trigger Point and Barre. Class formats target a wide range of clients’ needs from young to senior and from
beginner through advanced. All Club Pilates instructors are certified to accommodate for injuries and
special populations. For more information, visit www.clubpilates.com

POSITION:
The District Manager (DM) will oversee all operations of multiple Pilates studios within a specified region.
This includes guiding Studio Managers in managing their studios, overseeing membership and retail
sales, and evaluating instructor performance. The DM leads sales strategies across all locations, driving
membership growth and revenue while implementing initiatives to reduce attrition. The role involves
hiring, training, and managing Studio Managers and Sales Associates, while utilizing discretion and
independent judgment in directing the work of all personnel. Fitness or Pilates experience is preferred but
not required.

QUALIFICATIONS:
 2+ years of multi-location retail/service or fitness sales management experience
 Proven track record of strong leadership skills with team through coaching, mentoring, and
supporting Stevenson Fitness policies & SOP's (Standard Operating Procedures)
 Must cultivate a positive environment for managers, instructors, sales staff and members
Must be a certified Pilates instructor or in the process of certification and able to successfully graduate within 6 months of hire date.
 Effective communication and interpersonal skills, both in person and electronically
 Ability to work independently and collaborate with studio owners / leadership team
 Experience managing revenue streams (memberships, retail, private training, teacher training)
across multiple locations
 Highly organized, detail-oriented, proficient in data management, with the ability to prioritize and
meet deadlines
 Extensive knowledge and operational skills of Microsoft Excel
 The ability to be adaptable and evolve in a fast-paced, dynamic environment
 Strong judgment and decision-making skills
 Professional and punctual with high standards for reliability and appearance
 Proficiency with computers and studio management software
 Passion for fitness and an understanding of the Pilates industry (preferred but not required)
 Must have a valid driver’s license with insurance and must pass a background check


DUTIES:
 Lead sales efforts and membership growth strategies across multiple studios
 Analyze revenue and attendance reports via Club Ready and implement corrective actions where
needed
 Monitor retail and studio inventory across locations to ensure accurate stocking
 Provide monthly reports for leadership insight (e.g. staff productivity, membership waitlist usage)
 Provide ongoing audits of healthcare memberships to ensure accuracy
 Oversee the implementation of marketing campaigns and promotions to generate leads
 Schedule weekly and monthly email updates for prospects and members
 Prepare and schedule monthly member newsletters
 Oversee grassroots marketing and community networking initiatives at the district level
 Attend and organize networking events and studio promotions for the district
 Hire, train, support, discipline and manage Studio Managers and Sales Associates within the
district
 Support and guide Studio Managers in executing the sales process to drive prospects into intro
classes
 Manage instructor schedules and ensure appropriate staffing across all studios
 Teach Pilates classes in backup situations such as a late call-out
 Manage sales staff schedules and ensure appropriate staffing across all studios
 Support studio managers with membership milestones, freezes, cancels and collection of past
dues
 Provide high-level customer service oversight and resolve escalated issues
 Ensure all studios maintain cleanliness and organization in line with company standards
 Enforce all Club Pilates policies and procedures across the district
 Ensure processes are understood and consistently followed
 Support Studio Managers with ordering and delivering supplies
 Continuously update studio communication templates and Standard Operating Procedures
 Any other duties as assigned

COMPENSATION & PERKS:
 Competitive salary based on experience and proven track record
 Consistent bonus plan
 Paid time off and holiday pay
 Health care benefits (medical, dental, vision)
 401K with matching contributions
 Unlimited complimentary Pilates classes at Club Pilates Arroyo Grande, San Luis Obispo and
Arroyo Grande
 California paid sick time
 Employee merchandise discount
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